Welcome to Tap&Go EV’s Trust Centre
We’ve put together this page to give our customers a better understanding of how we approach security, protect customer information and maintain the safety of our charging equipment.
You’ll also find information about our compliance assessments, product certifications and company policies.
Trust Centre
Compliance
Tap & Go EV is committed to cybersecurity, protecting customer information, and maintaining the safety and availability of our charging equipment. We demonstrate this commitment through independent, third-party audits and certifications.
Cybersecurity
Independent assessment of our systems and controls.
SOC 2 Type II
IN PROGRESS
Product & Safety
Certification of our EV charging products.
CSA
CERTIFIED
Tap & Go EV is Soc 2 Type 1 certified
Auditor: Green Hat Assurance
Our security practices
We follow industry best practices to protect our platform, charging infrastructure and data.
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Product & Charger Security
Secure charger communications, firmware updates and hardware security testing.
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Application Security
Secure development practices, vulnerability management and independent testing.
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Infrastructure Security
Secure cloud infrastructure, network protections and continuous monitoring.
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Data Security & Privacy
Encryption, data protection and privacy practices.
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Access Control
Multi-factor authentication, role-based access and least privilege.
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Risk Management & Resilience
Ongoing risk assessments, backup and disaster recovery, and business continuity planning.
Report a Security Vulnerability
If you encounter a security vulnerability or notice something that could compromise the security of our products or services, please let us know. You can report the issue to our security team at security@tapgoev.com.
We take all reports seriously and review them as part of our vulnerability management process.
Legal information
Review our legal policies related to privacy and the use of our website and services.
